It's all about relationships...The differentiating factors when comparing us to our competitors is that we have a huge distribution network of partners that specialise in products and services that are outside our business services but related to IT. Our distribution partner network covers a wide range of services including telecoms, software developers, CRM specialists, web developers and specialised database developers to name but a few.
This allows us not only to concentrate entirely on our customers’ IT support needs but also plug into a network of specialist providers to ensure that your business receives the correct skills and services to deliver the solution. The relationship from our partners is direct with your business, not through us, which offers you flexibility and reduced costs.
For example, if your business had a complex website project then we have at hand a number of established web development companies to quote you directly for the project, selecting the correct partners with the relevant skill set to tender for the work.
We do not take commission from our distribution partners. In return they refer us business as required from their own clients. This model is extremely efficient with over 60% of Tegen’s new business revenue through this channel.
Keeping focus on our core business functions means that Tegen are specialists in our field and across all the services we provide.
