Tegen Help
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  • Help

    See Below For Useful Links

Need Assistance?

This is our help section. Useful links, information and procedures can be found here.

The quick help guide

Access our quick reference guide here as an easy reminder for the fastest and most efficient ways of raising and tracking your IT support tickets.

Connecting with Tegen

Our 'Best Practices Guide' on the various ways to contact us, raise and manage your support tickets. It goes into detail on how the support tickets are processed, assigning priority and scheduling for action. It also introduces the the Client Portal and the procedures in place for your support team here at Tegen. Connect with Tegen here.

The client portal

The Client Portal allows our clients to access their supports tickets, reports, network health status, IT project schedules, and account management including invoices... Click Here to access the Client Portal.

Remote assistance

Need remote assistance? Our remote session agents allow us to securely connect to your PC and administer real time remote support.

Latest Tweets

RT @MetaphorIT: We only have 9 spaces left for our #GDPR breakfast briefing in The Shard. Don't miss out and register your seat - https://t…
@TegenIT have been acquired by @MetaphorIT - Make sure you follow their new twitter account for the latest updates… https://t.co/Mn2JfVlqFU

Tegen Ltd

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Head Office
Unit 7 Perrywood Business Park,
Honeycrock Lane,
Redhill, Surrey,
Tel:  01293 297 100
Fax: 01293 297109

London Office
The Baltic Exchange,
38 St Mary Axe
London, EC3A 8BH
Tel:  020 3141 2440
Fax: 020 3141 2449

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