IT Support Services

Tegen SupportProfessional & dedicated IT support from Tegen...

Our whole business has been built on relationships and around our service ethics. By building strong long-term relationships with our clients we form an integral part to their business, providing management and service to the highest standards.

We break down the barriers with our Smart Support service level agreements, a fully inclusive outsourced support program. There are no grey areas. The entire IT infrastructure is fully covered, supported and managed. We work closely with our clients ensuring that our solutions are scalable and align with their own business strategies and growth plans.

Smart Support is for smart business. Engaging with Tegen will provide a layer of protection and assurance, increase your IT efficiencies, reduce your IT costs and overcome your IT challenges.

For those clients that have an internal IT department we provide an ad hoc service providing support and project management on an as required basis. This can cater for specific IT projects, rollouts, and cover during busy periods. We can also provide IT contract staff placement for long-term periods of cover as you need.

You can be assured that with our service ethics and business beliefs coupled with our strategic planning and management, Tegen will provide you with an IT team of the highest standard.

 

Details of our Smart Support programmes can be downloaded below:

 

Smart Support Tier 3 Managed programme fact sheet

Smart Support Tier 2 Proactive programme fact sheet

Smart Support Tier 1 Responsive programme fact sheet

IT Support Services

Tegen specialise in IT support and this is core to our business.  Around this core are all our other services, providing our clients with a fully functional and expert IT team which includes IT management, project management, systems monitoring, reporting, a fully tiered support desk and qualified on site and remote support engineers.

Our Partners

Tegen Partners


Tegen Ltd, Brockham House 4 Smallfield Road, Horley, Surrey. RH6 9AU. Tel: +44 (0)1293 874120 VAT Registration No: 791110452
Copyright © 2010 Tegen Ltd. Tegen™ is a registered Trademark. All Rights Reserved. html sitemap
Reg Office: Redhill Chambers, High St, Redhill, Surrey RH1 1RJ. Company Registered in England No.04377913.