Confidence, capability, professionalism, security. Key things Tegen give its customers.
What do you look for in an outsourced IT provider? One you can trust, implicitly? One that overcomes your IT challenges? One that understands your business, fully?
Welcome to our world. We believe that Tegen are at the forefront of outsourced IT services. But don’t just take our word for it, see what the British Standards Institution are saying about us here. They are the auditors for our ISO 20000 certification for IT service management.
Not sure if Outsourcing your IT is right for your business?
Fill in the form below or call 01293 297 100 to find out.
When outsourcing your IT management and service desk to Tegen you get a complete team of strategic IT consultants, project managers, certified engineers and a fully tiered helpdesk to support your staff. Tegen become wholly accountable for your IT infrastructure and systems. Our dedicated team of experts will implement scalable and cost effective IT solutions to help your business inject IT efficiencies into operations and ultimately assist in growth as demands change.
Outsourcing your IT services is incredibly cost effective. You no longer have to worry about keeping internal staff trained in up and coming technology - by the pure nature of our business Tegen remain at the forefront of the IT industry by consistently training staff on new products.
Staff shortfalls will become a thing of the past. Outsourcing will provide the technical capacity to run your IT projects without impacting the service desk. The service desk runs under strict SLA’s to ensure that service tickets are dealt with promptly, accurately and with a full audit trail.
Complacency in the work place? Well that word is not even allowed into our vocabulary at Tegen.
Our fully encompassing outsourced IT management and support services give you the following:
- A complete IT management and technical team at a fraction of the cost of an internal one
- Unlimited strategic IT services and consultancy throughout the term of your contract
- Unlimited IT meetings with your senior management team
- A full insight into your business ensuring IT solutions meet demands now and as they change in the future
- A full IT project management and implementation team
- Accountability for all your IT systems and applications through our vendor management
- Removes business risk through a continual insight into your IT network with full network device monitoring, maintenance and backup management
- We automate procedures to help keep your IT systems operational 24/7, together with a fast resolution to fix
- Outstanding customer service and end user support
Tegen — Professional and Secure support from a unique provider.
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