Tegen IT Services
Tegen are IT specialists and incredibly focused on the services that we provide. With us it is all about service and relationships, removing fears, adding value and providing complete peace of mind.
Our core business product is outsourced IT management and support for the mid-tier business. We believe that outsourcing IT support is the way forward; it drives out complacency, brings in efficiency, overcomes the challenges and reduces IT costs.
With our fully inclusive Smart Support service level agreements we embrace our clients and fully integrate into their business from management level right down to desktop support. Above all, we accept responsibility.
Around this core structure is a whole host of IT services that you would expect from an industry leader like Tegen; from voice and data cabling, through complex network design, to large wide area networks spanning the nation and the globe.
Constantly researching the market, our team of specialists are at the forefront of technology. We partner with all the major hardware and software vendors and are fully trained in the solutions we provide. Partnering with vendors does not mean we are tied to them, far from it. We design our solutions around the client's business requirements and if that means we have to research the market to find the right software or hardware solution then that is exactly what we do. We never shoe horn solutions to fit.
Information technology is the backbone to business, and such a core component needs solutions to deliver what the business demands. Critically, it will need provision to cater for disaster, to get the systems back up and running in the worst case scenarios – and fast. We have a number of disaster recovery solutions including the ability to have a virtual replica of your servers in our data hosting facility – recovery can be as fast as flicking a switch.
Tegen are incredibly proud of our partner and distribution network. Having a distribution network of businesses that provide other IT related services such as telecoms or website design allows us to focus on our services and give our clients access to trusted and skilled providers ensuring they get the best possible services. This is a major difference when comparing Tegen to other IT support companies.
Please navigate through our site; it covers the main services we provide. As always we are only a phone call away should you wish to speak to a member of our team.